Welcome to SSCB

Your privacy is important

SSCB Swiss Stem Cells Biotech ("SSCB", "us", "our" or "we") are dedicated to protecting the privacy rights of our users ("users" or "you"). This Privacy Policy (the "Policy") describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with our websites, including stembiotech.ch, stembank.ch, partner.stembiotech.ch (the "Sites") or any SSCB services. Please note that the scope of this Policy is limited to information collected or received by SSCB through your use of the Service. SSCB is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer.

By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

If you have questions or concerns about our privacy policy or practices, please contact us at privacy@stembiotech.ch

Information Collection and Use

SSCB collects information as described below. SSCB's primary goals in collecting and using information is to create your account, provide Services to you, improve our Service, contact you, conduct research and create reports for internal use. We store information on servers located in the UE via OVH.

How we use your information

We use information collected through our Service in order to :
- operate our services
- communicate with you (invoicing, certificate, medical request)
- provide and deliver products and services you request
- improve our quality system

Disclosure of Your information

SSCB does not share your personal information except as approved by you or as described below:
- make medical analysis by external labs
- store cord tissue (if requested)

Changes to the Policy

We may update this privacy policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Security

SSCB takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.

Although we make good faith efforts to store the information collected on the Service in a secure operating environment, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100 percent secure, however. Therefore, we cannot guarantee its absolute security.

Access to Personal Information

If your personal information changes, or if you no longer desire our service, you may correct, update, or delete inaccuracies by contacting us at privacy@stembiotech.ch. We will respond to your access request within 30 days.

Data retention

We will retain your personal data as long as is needed for the purpose it was originally collected for; as long as we are legally obligated; or until we receive a request for erasure. That means that we'll hold your data for the entire life cycle of the respective service you've choosed. After this point, your personal data will either be erased completely or made anonymous by modifying them irreversibly.